Press Release - Electro-Matic Products, Inc.

KINNELON, N.J.—(BusinessWire)— Exceeding customer expectations, increasing inventory accuracy and putting an end to physical inventories are goals that are common to many leading edge manufacturers. Farmington Hills, Michigan-based Electro-Matic Products, Inc. made these goals a reality when it chose Eagle Consulting & Development’s online, real-time automated data collection and bar coding solution, RF Express™ for QAD MFG/PRO.

As a supplier of high-technology automation components and services throughout the U.S., Canada and Mexico, Electro-Matic needed highly reliable inventory accuracy, and an increase in accuracy from 84 percent to 99.8 percent soon made a significant difference for the company. In fact, their accuracy rate has become so consistent that physical inventories are no longer required. “Our bank no longer asks us to substantiate our inventory because it is consistently accurate using RF Express for MFG/PRO," says Steve Chase, facilities manager. He continued, “And, for the first time in my 25 years with the company, we don’t have to shut down our operation and bring in people to do the inventory.”

Chase adds, “The cost to do the inventory was enormous, and our customers got upset because we weren’t shipping.” Since implementing RF Express for MFG/PRO, Chase says Electro-Matic has greater visibility into the flow of materials and orders in the warehouse. That means fewer shipping delays and customers can determine their exact order status with one phone call, key techniques for exceeding customer expectations.

Eagle executive vice-president of sales and marketing Bill Paone says that the implementation of RF Express for MFG/PRO took six months from start to finish. “That was better than Electro-Matic had expected.” Chase adds, “We were very impressed, not only with the results but with Eagle’s support upfront and during the conversion process.”

About Eagle
Kinnelon, N.J.-based Eagle Consulting & Development is the leading provider of online, real-time automated data collection solutions to users of QAD MFG/PRO enterprise applications worldwide. Eagle provides "plug-and-go" bar coding and automated data collection capability for QAD MFG/PRO at over 600 customers’ sites in 18 countries. For more information, visit www.eaglecondev.com  or contact Bill Paone at +1-973-838-5006 ext. 119. RF Express™ is a trademark of Eagle Consulting & Development.

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QAD is a trademark and MFG/PRO is a registered trademark of QAD Inc. All other products or company names herein may be trademarks of their respective owners.

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